Effective Date: March 28, 2025
At MLD Cleaning Services LLC, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services or visit our website at https://mldcleaningservices.com.
1. Who We Are
Our website address is: https://mldcleaningservices.com.
MLD Cleaning Services LLC is a professional cleaning company based in Texas, committed to providing high-quality services while respecting your privacy.
2. Information We Collect
We may collect the following information:
- Contact Information: Name, phone number, address, and email.
- Service Details: Information about the cleaning services you request.
- Media (With Consent): Photos or videos of completed work, only with your written permission.
- Comments: When visitors leave comments on our site, we collect the data in the comments form, the visitor’s IP address, and browser user agent string to help with spam detection.
If you upload images to our site, avoid including location data (EXIF GPS), as visitors can extract it.
3. Payment Information
We do not store or process payment information directly. All payments are securely processed through Stripe. You can view their privacy policy at https://stripe.com/privacy.
4. Cookies
We may use cookies to improve your experience:
- Saving your name and email for future comments.
- Temporary cookies on the login page to check browser compatibility.
- Cookies that remember your screen display preferences and login info.
You can disable cookies in your browser settings, but some website features may not function properly.
5. Embedded Content from Other Websites
Articles on our website may include embedded content (e.g. videos, images). Embedded content from other websites behaves as if you visited the other site directly. These websites may collect data, use cookies, and track your interaction with their content.
6. How We Use Your Information
We use your information to:
- Provide and manage cleaning services.
- Communicate about appointments, service updates, invoices, or promotions.
- Improve customer experience.
- Display completed work (only with your written consent).
7. Sharing Your Information
We do not sell or share your personal data, except in the following cases:
- When required by law.
- To process payments securely through Stripe.
- With your written consent.
8. How Long We Retain Your Data
- Comments and their metadata are stored indefinitely.
- Registered users can view, edit, or delete their personal data anytime (except usernames). Site admins can also access this data.
9. Your Rights
Under Texas privacy laws, you have the right to:
- Access, update, or delete your personal data.
- Withdraw consent for photos or videos.
- Request a copy of your personal data.
To exercise your rights, email us at contact@mldcleaningservices.com.
10. Where Your Data Is Sent
Visitor comments may be checked using an automated spam detection service.
11. Policy Updates
We may update this Privacy Policy periodically. Changes will be posted on this page with the new effective date.